• Have all Trip and treatment related information before travel.

• Receive a clear quote for treatment and services package identifying what are the services included in the price.

• Have a medical evaluation by the doctor before travel for treatment.

• Getting translation service and help in communicating with the doctors.

• Be treated with respect, consideration, compassion and dignity, in a safe and clean environment regardless of your age, gender, race, origin, religion, sexual orientation or disabilities.

• Be addressed by your proper name and to be informed about the names of the doctors, nurses and other healthcare team members involved in your care.

• Full protection of your privacy, dignity and confidentiality in care discussions, examinations, and treatments.

• A clear and understandable explanation by your doctor about your diagnosis, as well as the benefits and risks of each treatment, expected outcome and change in medical condition.

• Be protected from physical abuse and neglect.

• Receive information from the hospital regarding the expected cost of treatment and payment policies.